London International Motor Show

The London International Motor Show (“we”, “our”, “us”) is committed to protecting your privacy and ensuring your personal data is handled in a safe and responsible way. This Privacy Policy explains how we collect, use, and protect information about you when you visit our website and interact with our services.

We may collect and process the following types of information:

• Personal information you provide:
   
  • Name, email address, phone number, postal address (e.g., when purchasing tickets, signing up for newsletters, or contacting us).
     
• Payment information:
   
  • When you buy tickets or products, your payment details are processed securely by our payment provider. We do not store your full card details.
     
• Technical information:
   
  • IP address, browser type, device type, operating system, referring website, and browsing behaviour on our website.
     
• Marketing preferences:
   
  • Your choices about receiving promotional communications.
     

We use the information we collect to:

• Process ticket purchases, registrations, and event participation.
   
• Provide customer support and respond to enquiries.
   
• Send updates, newsletters, and promotional offers (only if you have opted in).
   
• Improve our website, services, and user experience.
   
• Comply with legal and regulatory obligations.
   

We process personal data under the following legal grounds:

• Contractual necessity: to fulfil ticket purchases and provide event services.
   
• Consent: for marketing communications and cookies (where applicable).
   
• Legitimate interests: to analyse website traffic, improve services, and prevent fraud.
   
• Legal obligation: where required by law or regulation.
   

We do not sell your personal data. We may share your information with:

• Service providers: trusted third parties who help us operate the website, process payments, send communications, or provide IT support.
   
• Event partners/exhibitors: only if you have explicitly opted in to share your details with them.
   
• Legal authorities: where required to comply with the law, regulations, or legal proceedings.
   

We will keep your personal data only as long as necessary for the purposes described in this policy, unless a longer retention period is required by law.

Under UK data protection law, you have the right to:

• Access the personal data we hold about you.
   
• Request correction of inaccurate or incomplete data.
   
• Request deletion of your data (subject to legal obligations).
   
• Withdraw consent to marketing communications at any time.
   
• Object to processing or request restriction of your data.
   
• Request data portability in certain circumstances.
   

To exercise your rights, please contact us using the details below.

Our website uses cookies and similar technologies to improve your experience and analyse site usage. You can manage your cookie preferences through your browser settings. For more details, please see our Cookie Policy.

We take appropriate technical and organisational measures to protect your personal data from loss, misuse, unauthorised access, alteration, or disclosure.

If your personal data is transferred outside the UK/EEA, we ensure appropriate safeguards are in place, such as standard contractual clauses, to protect your rights.

If you have any questions about this Privacy Policy or how your data is handled, please contact us.

You also have the right to lodge a complaint with the Information Commissioner’s Office (ICO), the UK’s supervisory authority for data protection: www.ico.org.uk.